Artwork Guidelines

Frequently Asked Questions – Artwork Guidelines

Season tickets / digital

Software

Adobe Creative Suite (InDesign, Photoshop, Illustrator, Acrobat)

Image Format

InDesign (.indd)
Photoshop (.psd)
Illustrator (.ai)
PDF (High quality print setting)

Resolution

Halftone: 300dpi (@100%)
Line Work: 600dpi

Thermal tickets

Software

Adobe Creative Suite (Photoshop, Illustrator, Acrobat)

Image Format

Photoshop ( .psd* , .tif, .eps)
Illustrator ( .ai* or .eps)
PDF (High quality print setting)
* preferred method

Resolution

Halftone: 300dpi (@100%)
Line Work: 600dpi

Screen Values

MAX LPI: 150; MIN LPI:85
MAX DOT SZ:95%; MIN DOT SZ:4%

Line Thickness

MINIMUM: .5pt

Type Size

MINIMUM: 4pt
MIN REVERSE PRINT*: 8pt

All other tickets

Software

Adobe Creative Suite (InDesign, Photoshop, Illustrator, Acrobat)

Image Format

Photoshop ( .psd* , .tif, .eps)
Illustrator ( .ai* or .eps)
PDF (High quality print setting)
* preferred method

Resolution

Halftone: 300dpi (@100%)
Line Work: 600dpi

Fonts

Please create all text in InDesign, Illustrator or a text layer in photoshop, raster based type will yield poor results. If you can not supply all fonts you are using, please outline them. If a font used is not supplied to us, National Ticket will substitute at our discretion.

File transfer options

Email (US): [email protected]
Email (International): [email protected]
Asset Manager: National Ticket Company has a dedicated File Manager for our customers to access and transmit files too large to send via email. Please ask your Account Executive or CSR for login information.

please note

National Ticket Company will provide graphic services in order to provide continued service and support to our valued customers. We have the capabilities to provide additional Design/layout services for a nominal fee. Please see the attached document that outlines our services. You will be notified by your customer service representative if the artwork you provide to NTC requires additional services.

artwork free services

Up to one hour of design and/or prepress layout services. This includes redesigning or reworking client supplied files.

artwork charges

Design, prepress layout, redesigning or reworking client supplied files in excess of one hour. NTC’s design / prepress layout rates are $95/hour.

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